Statedwear Return Policy
Any claims for misprinted/damaged/defective items must be submitted within 10 calendar days after the product has been received. For packages lost in transit, all claims must be submitted no later than 10 calendar days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue on the products or anything else on the order, please submit a service ticket to us(you can submit tickets from the “MY ACCOUNT” page).
Reasons for Returns
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
Returned by Customer – Contact us before returning any products. Because our products are made to order, we do not refund orders for buyer’s remorse, and size exchanges.